Returns & Refunds

We think you will love our products. If there is a problem, we are here to help.

Hygiene: For hygiene reasons we cannot offer refunds on opened personal-care items. This does not affect your statutory rights.

Unused items: Unused and unopened items, such as bottles or gift sets, may be eligible for return. Please contact us for guidance.

Contact: Email sales@flon.co.uk within 14 days of receipt and include your order number.